Shipping Policy
SHIPPING
Jacican ships items via Australia Post to addresses within Australia only. The delivery times are at the sole discretion of Australia Post. Shipping can be sent to Post Office Boxes. We do not require someone to sign for the consignment.
There is no insurance when shipping via Australia Post. This includes (but is not limited to) breakage and non-delivery of your order.
No claims or correspondence will be entered into by anyone at Jacican. You will be dealing directly with Australia Post.
Shipping of your purchases
By entering your postcode into the shipping field on the product page or the shipping field on the checkout page, you will know the exact shipping cost prior to payment. Naturally the cost of postage will reduce on a per item basis as more items are added to your cart.
Free shipping of items
Free shipping applies if you spend over AU $75.00
Damage of your package in transit
Whilst we take great care to package all orders to prevent damage during the delivery process, sometimes accidents occur which are out of our control. Jacican will not be held responsible for any damages resulting from transportation of purchased items. Such damage is the sole responsibility of Australia Post. If you do not agree with this condition, please do not purchase goods from Jacican.
Acknowledgment of country
Hello, I’m Jaci Hicken, from the lands of the Brataualung clan, which is where I’ve spent most of my life.
I would like to acknowledge all of us here today to cook together and share a meal.
I love sharing my dream of growing the food this country has to offer and share it with you.
The traditional place that we come together today is on the lands Gunaikurnai people
And I’d like to pay my respects to our elders past, present, emerging leaders, along with all the young people in our community.